Hub Planner – Subprocessors

To support delivery of our Services, Hub Planner AB, may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Hub Planner (the “Agreement”).

Third Parties

Hub Planner currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Hub Planner performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Hub Planner may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity NameSubprocessing ActivitiesEntity Country
Amazon Web Services, Inc.Cloud Service ProviderGermany

Other Subprocessors

Hub Planner may use the following Subprocessors to perform other Service functions:

Entity NameSubprocessing ActivitiesEntity Country
FreshdeskSupport ServicesUnited States
SendinBlueEmail Delivery ServicesFrance
Google Inc.Cloud Service ProvideUnited States
SlackTeam CommunicationUnited States
apilayer GmbHValidating EU VAT numbers at point of sale and validation of email addresses for spam.Vienna, Europe


As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.